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The Protagonist Principle: Why Your Next Event’s ROI Depends on Making Fans the Hero
To maximise brand loyalty, events must transform attendees from passive spectators into active protagonists of a story. For decades, the event playbook was simple: build a stage, book a speaker, and present information. The attendee’s role was to sit, listen, and consume. This model is now broken. A new generation of fans and professionals, raised on interactive entertainment and digital communities, is rejecting this passive role. They don't want to just attend your event
Richard Chalmers
Nov 15 min read
The Click That Counts: Unlocking the Psychology and Economics of Event Registration
The cursor hovers over the "Register Now" button. For a fleeting moment, a world of potential hangs in the balance. Will they click, or...
Richard Chalmers
Sep 110 min read
The New Currency of Connection: Why Return on Relationship (ROR) is Redefining Event Success
From Transactional Metrics to Transformational Moments The events industry is navigating a powerful paradox in 2025. On one hand, it is...
Richard Chalmers
Jul 2117 min read
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